- #Globalprotect vpn mac not working install
- #Globalprotect vpn mac not working for android
- #Globalprotect vpn mac not working android
- #Globalprotect vpn mac not working verification
- #Globalprotect vpn mac not working software
#Globalprotect vpn mac not working software
Download the GlobalProtect software on your personal computer:.The GlobalProtect app in the Microsoft Store won't work so don't try it! Instructions for your personal computer, tablet or phone: Windows or Mac (not University owned) When not connected the globe is grey and has a small red cross on it.When connected, the globe icon is green and has a small tick on it.There's a small Globe icon in the system tray in the bottom right corner of the screen - you might need to click the Up arrow to see it.
#Globalprotect vpn mac not working install
Once at Software Centre find "Kent VPN - Global Protect" and install it from the software list.If you can't access Software Center you can instead download GlobalProtect here and then open the file to install it.Search for Software Center on your PC by using the search bar in the bottom left corner of the screen.GlobalProtect then connects automatically. You may be asked to login and use Multi-Factor Authentication Using a University PC/laptop on campus If they can't help we may be able to: email telephone 01227 82 4888. If you need administrator account details you'll need to ask the team who provided you with the laptop.You may be able to download GlobalProtect from their website and then open the file to install it. Yes, you can download the GlobalProtect VPN client from your respective software store such as the Apple App Store or Google Play Store.Instructions for a staff computer: Using a University PC/laptop off campus You can use the VPN any time you’d like to make a secure connection to The University of Pennsylvania remotely. VPN stands for “Virtual Private Network” and allows a secure connection over the Internet to computer resources on the University network. You will the be prompted to authenticate with your PennKey username and password. Once your VPN client is installed, open your app and connect by inputting as the portal address. Once you have successful performed the necessary two-factor verification, you will then be connected to the VPN and the icon should change to indicate that you are connected.įigure 8: Screenshot of Connected client app
#Globalprotect vpn mac not working verification
The GlobalProtect icon looks like a globe.įigure 5: Screenshot of the Connect dialog once the Portal Address has been enteredįigure 6: Screenshot of the WebLogin dialogįigure 7: Screenshot of the Penn WebLogin Two-Step Verification dialog Once you have the VPN client installed, you will see an icon appear in the top-right-hand corner of the screen. Once you have successfully performed the necessary two-factor verification, you will then be connected to the VPN and the icon should change to indicate that you are connected.įigure 4: Screenshot of Connected client app You will need to enter your PennKey username and password and complete the multifactor authentication that you normally use.įigure 1: Screenshot of the Connect dialog once the Portal Address has been enteredĬlicking on the Connect button will cause a browser window to open and prompt you for your PennKey credentials through the usual WebLogin screen.įigure 2: Screenshot of the WebLogin dialogĪfter entering your username and password you should then see the usual Two-Step verification screen.įigure 3: Screenshot of the Penn WebLogin Two-Step Verification dialog A browser dialog will then pop up with the familiar Penn WebLogin page inside it. NOTE: When connecting with some Law School provided laptops, the portal address may be automatically filled in and will take you directly to WebLogin screen to input your PennKey credentials.Įnter this into the dialog box and click the button labelled Connect. In order to log in to the VPN, you will need to provide the Portal address to it. The GlobalProtect icon looks like a globe. Once you have the VPN client installed, you will see an icon appear in the bottom-right-hand side of the screen.
#Globalprotect vpn mac not working android
Once you have installed the app on your Android device, you should be able to open it and configure the Portal address, as shown below:
#Globalprotect vpn mac not working for android
To install on Android, you will need to find the GlobalProtect client in the Google Play Store and install it using the normal process for Android apps.įor example, on an Android Device, click on the Play Store icon on your phone, search for “GlobalProtect” and select the GlobalProtect app developed by Palo Alto Networks. Once you have installed the app on your iOS device, you should be able to open it and configure the Portal address, as shown below: Click on the button labelled Install (show below as Open, because the app has already been installed). To install on iOS, you will need to find the GlobalProtect client in the Apple AppStore and install it using the normal process for iOS apps.įor example, on an iPhone, click on the AppStore icon on your phone, search for “GlobalProtect” and select the GlobalProtect app developed by Palo Alto Networks.